Last updated: January 2nd, 2020

If you are unable to attend a reservation you booked, please keep our cancellation policy in mind:

  • Late cancellation fee: If you cancel a reservation within 1 to 4 hours of the start time (or longer where noted in the booking process), you will be charged 60% of the credits used to book a reservation and 40% will be credited back to your credit balance.

  • Missed class fee: If you miss a reservation without canceling, you will be charged a fee.

Our cancellation policy helps us maintain strong relationships with our studio partners. For many of our studios, filling each spot is critical not only for their business but for guaranteeing you have a high-quality experience every time you attend.